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HOSPICE
| HEALTHCARE
| BUSINESS
PROFESSIONAL
SPEAKING/TRAINING
| PALLIATIVE
CARE
HOMECARE
| LONG
TERM CARE
| EXECUTIVE
SEARCH
COMPLIMENTARY
THERAPY PROGRAMS
| ORGANIZATIONAL
CHANGE
Benchmarking
of quality standards
Capital Campaign Strategies
Clinical Program Evaluation
Competitive Contracting
Creative Programs — Arts Care and Kids Care
Financial Assessment
Financial Development of Clinical Managers
Hospice House Development
Leadership Training
Management Retreats
Management Techniques
Marketing Plans to Increase Length of Stay
Mentoring New or Developing Managers
New Business Development
New Program Development
Nursing Home Program Development
Organizational Design
Palliative Care Programs
Productivity Assessment
Program Assessment
Project Development
Rural Hospice Development
Strategic Planning
Survival/Re-Vival Plans
Training Volunteer Trainers
Benchmarking
of quality standards
The Watershed Group will help you create quality assurance standards that
are documented for surveyors and can be realistically implemented and
relevant to patient care.
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Capital
Campaign Strategies
The Watershed Group will help you develop strategies to raise funds for
capital expenditures that are not only creative, but are also proven to
be successful. TWG will also assist you in determining if your community
is ready for a campaign and explain components that are essential to its
success.
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Clinical
Program Evaluation
Staff at The Watershed Group will help you improve your clinical services
by reviewing all aspects of your clinical operation. We also help you
prepare for surveys or conduct follow-up after the survey.
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Competitive
Contracting
The Watershed Group will show you how to provide quality service beyond
the expectations of patients and their families and still keep costs below
revenues. We'll show you how to pay competitive rates for consumables
and resources and reduce expenses through competitive contracting.
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Creative
Programs — Arts Care and Kids Care
Create innovative hospice care programs for your patients and their families,
using resources in your own community. The Watershed Group will help identify
and mobilize these resources creatively and cost-effectively.
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Financial
Assessment
Revive a troubled healthcare entity with “cost containment and revenue
maximization” from The Watershed Group. TWG will help you reexamine process,
numbers and provide a detailed and sensitive assessment of all areas in
your organization. TWG will also help guide your organization through
the financial labyrinth of healthcare reimbursement.
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Financial
Development of Clinical Managers
As more and more hospice organizations are led by managers with clinical,
rather than, financial backgrounds, The Watershed Group will help you
develop financial management skills essential to the health and survival
of your organization.
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Hospice
House Development
Assess the need and financial viability of building a hospice house in
your community. The Watershed Group will help you plan, build and create
a home environment to care for terminally ill patients in your area. TWG
staff will show you how to provide quality professional medical services
that are reimbursed by insurance.
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Leadership
Training
Let The Watershed Group provide training to your current managers or new
hires so they can help your organization grow and prosper. TWG will help
prepare your staff to meet the challenges of succeeding in today’s competitive
environment. Training is tailored to your needs and can be arranged on
an ad hoc basis or on a continuing contract.
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Management
Retreats
A management retreat organized by The Watershed Group will empower your
managers to lead your organization to success by using their innate creativity
and imagination. At a retreat, your management team sees you in a different
environment and you provide them with a setting more conducive to new
ideas and synergy. Two to four-day retreats can be scheduled in settings
that allow for the natural personalities of your team to shine outside
of the formal environs of the corporate office.
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Management
Techniques
With the benefit of an outside perspective, The Watershed Group will help
you determine whether change is needed in your management process or procedures
to allow your organization to better respond to its mission and strategic
plan.
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Marketing
Plans to Increase Length of Stay
Improve the quality of your hospice care through development of better
referral programs. The Watershed Group will help you reach patients before
they are at the “brink of death” with earlier referrals and better communications
programs in your community. TWG will also help your hospice improve the
quality of patient care by increasing length of stay in hospice.
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Mentoring
New or Developing Managers
The Watershed Group will provide guidance to your management team on an
ongoing basis, as they continue their development. On-site, telephone,
or e-mail guidance allows new managers to gain confidence more quickly
as they face daily challenges and learn their new responsibilities.
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New
Business Development
The Watershed Group will help you enter new markets to assure the long
term survival and efficient use of existing resources. From physical plant
to staff, TWG will help you assess your current status, the community
needs and how you can generate business and/or services for your organization
and community.
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New
Program Development
Let The Watershed Group assist you with needs and resource assessment,
new ideas and experimental programs that can move your hospice program
to the next level. TWG is also available to evaluate your program ideas
and to assist with their implementation.
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Nursing
Home Program Development
The Watershed Group will help you create an environment for your nursing
home patients that will become the standard of excellence in elder care.
As more and more families are unable to care for their elderly family
members at home, let TWG show you how to bring the hospice concept of
care to the nursing home environment, with the emphasis on home.
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Organizational
Design
The Watershed Group will help you recognize the need for organizational
redesign to better meet the needs of your customers. TWG's compassionate
yet candid review of your organization will help identify areas in need
of change, to increase revenues without reducing services. Let us help
you make the needed design changes to better serve your client base and
improve your profit and loss statement.
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Palliative
Care Programs
Begin a Palliative Care Program with help from The Watershed Group. Offer
pain and symptom management, emotional support and guidance for patients
with chronic illnesses, years rather than months prior to death. You can
provide compassionate care to patients still receiving active treatment
and also increase the referrals to your hospice program.
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Productivity
Assessment
The Watershed Group will provide a sensitive, compassionate assessment
of how you can improve efficiency while maintaining a high quality of
care. Service is available on an hourly or continuing contract basis.
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Program
Assessment
The Watershed Group will review your healthcare program to assess its
strengths and weaknesses in a sensitive caring manner. TWG professionals
will provide proposals for improvement in all facets of your organizational
structure. This service is available on an hourly or annual retainer basis.
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Project
Development
The Watershed Group will provide the services necessary for a new organization
startup or assist with the implementation of virtually any new component
of your existing organization.
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Rural
Hospice Development
With experience developing one of the largest rural hospices in the country,
The Watershed Group will help you with the creation of a new rural hospice
or the assessment of an existing program. We'll address the many differences
between rural and urban hospices.
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Strategic
Planning
Develop a vision for your organization to follow during the twists and
turns of change. Involving the board of directors, management team and
entire staff will focus everyone on the mission of the organization and
provide a road map to follow to ensure continued success.
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Survival/Re-Vival
Plans
The Watershed Group offers an external assessment of organizational direction
and survivability options. Our plans allow you to validate many of your
own strategies prior to implementation. TWG will also assess options that
might not be the best choices for you or your program’s well being.
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Training
Volunteer Trainers
Let The Watershed Group help you create a solid volunteer training program
that will ensure community involvement and increase referrals from committed
volunteers. TWG will show you how to expand hospice care with volunteers
willing to serve in ways Medicare reimbursement will not fund.
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